The Columbus Dispatch (2024)

Subscription Terms & Conditions for The Columbus Dispatch

Full Access with print edition subscriptions:

  • Thanksgiving and Premium Editions:Your subscription includes the Thanksgiving print edition and Premium Editions that are published to provide additional information and value. There will be no more than two (2) Premium Editions published each calendar month during the subscription term. Each Premium Edition will be charged at $6.00, and the Thanksgiving print edition will be charged at $6.00.
    • o This additional charge will be added to your billing, corresponding to the delivery date of the edition. You can opt out of Premium Editions at any time by contacting customer service at 1-888-884-9026. If you do not contact us to opt out of Premium Editions, your receipt and acceptance of the Premium Editions constitutes your consent to these charges and these terms. The full list of Premium Edition dates is below.
  • Non-print Days:Non-print days are scheduled throughout the year. There will be no change to subscription rates. As a result, you will still be charged your full subscription rate for the month(s) that include non-publishing day(s). The full list of Non-Print Days is below. Dates are subject to change. An eNewspaper edition will be provided on non-print days.
  • Vacation Stop or Other Non-Delivery:If you request that we not deliver a print edition for vacation or any other reason, or if we fail to deliver a print edition to you for any reason, your subscription continues, including your full access to our content through our digital platforms.For periods less than 28 consecutive days, billing continues. Credit days will be issued for any days in excess of the first 28 days.
  • Paper Statements / EZ Pay: A printed subscription invoice includes a $6.00 paper statement fee. To avoid this fee, subscribers can choose to set up EZ Pay. If you choose EZ Pay, you authorize us to automatically charge the credit card you indicate every month 0 to 14 days prior to the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with the first EZ Pay charge.
  • USPS Mail Delivery:If you receive your print edition via the US Postal Service, your print edition will be delivered with your mail service. However, when there is no postal delivery, such as federally recognized holidays, your newspaper will be delivered the next day there is postal delivery available.
  • Ad-free access to USA Today Crossword puzzles.Enjoy daily games by visiting puzzles.usatoday.com or through the USA TODAY Crossword app available on your iPhone or Android device.
  • Access to the eNewspaper, an exact digital replica of the print edition. You can access the eNewspaper directly at dispatch.com/eNewspaper.
  • Unlimited Full Access every day to dispatch.com
  • Breaking news alerts and updates on our tablet and smartphone apps. You can personalize your news alerts, swipe, and scroll through stories faster, and bookmark them to save and read later. To unlock unlimited access, sign into your account in the app.
  • Newsletters tailored to specific topics our readers want more of. Newsletters can be sent right to your inbox. Sign up for one (or all of them) today at dispatch.com/newsletters.
  • California Residents:California law requires we inform you transportation costs are included in your monthly subscription. Sales tax is included and computed to the nearest mil. Per title 18, California code of regulations, section 1628.
  • Florida Residents:Florida law requires we inform you transportation costs are included in your monthly subscription. The transportation fee can be avoided if you choose to pick up your newspaper at one of our distribution centers. To arrange for pick up, please call customer service.
  • Cancellation:If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. Payments are non-refundable, and there are no refunds or credits for the unused portion of a subscription that has been cancelled before the end of a billing cycle. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

Digital Access subscriptions (Subscribed prior to April 1, 2024):

  • Unlimited Digital Access subscriptions:Subscriptions do not include print supplements or Crossword.
  • Access to the eNewspaper, an exact digital replica of the print edition. You can access the eNewspaper directly at dispatch.com/eNewspaper.
  • Unlimited Full Access every day to dispatch.com
  • Breaking news alerts and updates on our tablet and smartphone apps. You can personalize your news alerts, swipe, and scroll through stories faster, and bookmark them to save and read later. To unlock unlimited access, sign into your account in the app.
  • Newsletters tailored to specific topics our readers want more of. Newsletters can be sent right to your inbox. Sign up for one (or all of them) today at dispatch.com/newsletters.
  • EZ Pay:With EZ Pay, you authorize us to automatically charge the credit card you indicate every month 0 to 14 days prior to the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with the first EZ Pay charge.
  • Cancellation:If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. You must cancel your subscription before it automatically renews for a subsequent period to avoid being charged for the next period's subscription fee. If you cancel your subscription, the cancellation will become effective at the end of the then current subscription period. Gannett does not provide credits, refunds, or prorated billing for any subscription cancelled mid-period. In such a circ*mstance you will continue to have access to your subscription for the remainder of the subscription period. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

Digital Access subscriptions (Subscribed on or after April 1, 2024):

  • Digital Access subscriptions:Subscriptions do not include print supplements, eNewspaper access, or Crossword.
  • Unlimited Full Access every day to dispatch.com
  • Breaking news alerts and updates on our tablet and smartphone apps. You can personalize your news alerts, swipe, and scroll through stories faster, and bookmark them to save and read later. To unlock unlimited access, sign into your account in the app.
  • Newsletters tailored to specific topics our readers want more of. Newsletters can be sent right to your inbox. Sign up for one (or all of them) today at dispatch.com/newsletters.
  • EZ Pay:With EZ Pay, you authorize us to automatically charge the credit card you indicate every month 0 to 14 days prior to the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with the first EZ Pay charge.
  • Cancellation:If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. You must cancel your subscription before it automatically renews for a subsequent period to avoid being charged for the next period's subscription fee. If you cancel your subscription, the cancellation will become effective at the end of the then current subscription period. Gannett does not provide credits, refunds, or prorated billing for any subscription cancelled mid-period. In such a circ*mstance you will continue to have access to your subscription for the remainder of the subscription period. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

eNewspaper subscriptions:

  • eNewspaper Access subscriptions: Subscriptions do not include print supplements or Crossword.
  • Unlimited Full Access every day the eNewspaper at dispatch.com/eNewspaper.
  • EZ Pay:With EZ Pay, you authorize us to automatically charge the credit card you indicate every month 0 to 14 days prior to the expiration of your then current subscription term, for the duration of your subscription or until you notify us otherwise. Any outstanding balance will be processed with the first EZ Pay charge.
  • Cancellation:If at any time you decide to cancel your subscription, which you can do at any time, you may contact customer service. You must cancel your subscription before it automatically renews for a subsequent period to avoid being charged for the next period's subscription fee. If you timely cancel your subscription, the cancellation will become effective at the end of the then current subscription period. Gannett does not provide credits, refunds, or prorated billing for any subscription cancelled mid-period. In such a circ*mstance you will continue to have access to your subscription for the remainder of the subscription period. We reserve the right, however, to issue refunds or credits at our sole discretion. If we issue a refund or credit in one instance, we are under no obligation to issue the same refund or credit in the future.

Customer Service Information

    Phone: 1-888-884-9026
    Online: help.dispatch.com Hours of Operation
    Monday - Friday: 8:00am - 5:00pm
    Saturday: 7:00am - 11:00am
    Sunday: 7:00am - 11:00am

Claims: All claims must be filed within one year. You must bring any claim against The Columbus Dispatch within one year of the date you could first bring the claim. If you fail to file your claim against The Columbus Dispatch within one year, the claim is permanently barred.

Limitation of Liability:You can recover from The Columbus Dispatch and its affiliates, resellers, distributors, and vendors only direct damages up to an amount equal to the amount you pay for your subscription for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. The limitations and exclusions apply to anything related to all claims against The Columbus Dispatch, including but not limited to claims related to this agreement, The Columbus Dispatch, or dispatch.com. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose or if The Columbus Dispatch knew or should have known about the possibility of the damages. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.

Waiver of Class Actions: You and the The Columbus Dispatch agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including, without limitation, a federal or state class action lawsuit. However, nothing in this limits your right or the The Columbus Dispatch right to bring a lawsuit against each other as an individual plaintiff. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.

Premium Editions 2023:1/8, 1/22, 2/5, 2/19, 3/12, 3/26, 4/9, 4/23, 5/7, 5/21, 6/4, 6/18, 7/9, 7/23, 8/6, 8/20, 9/10, 9/24, 10/8, 10/22, 11/5, 12/3, 12/17

Non-Print Days 2023:1/2, 5/29, 7/4, 9/4, 11/23, 12/25

Premium Editions 2024:1/7, 2/18, 3/24, 4/21, 5/19, 6/16, 7/21, 8/18, 9/22, 10/20, 12/22

Non-Print Days 2024:1/1, 5/27, 7/4, 9/2, 11/28, 12/25

The Columbus Dispatch (2024)

FAQs

How do I stop Columbus Dispatch for vacation? ›

How do I pause my newspaper delivery for vacation? As a subscriber, you can schedule temporary holds by visiting account.dispatch.com, chat online with an agent by clicking on the link below, or calling Customer Service (phone number and service hours are below).

How many people read the Columbus Dispatch? ›

The Columbus Dispatch
The November 5, 2008 front page of The Columbus Dispatch
TypeDaily newspaper
Circulation35,235 daily 48,899 Sunday (as of 2022)
ISSN1074-097X
Websitedispatch.com
6 more rows

How to cancel Columbus Dispatch digital subscription? ›

You can opt out of Premium Editions at any time by contacting customer service at 1-888-884-9026. If you do not contact us to opt out of Premium Editions, your receipt and acceptance of the Premium Editions constitutes your consent to these charges and these terms.

What state is the Columbus Dispatch in? ›

The Columbus Dispatch: Columbus, Ohio, News, Politics & Sports.

How do I cancel the dispatch subscription? ›

You can cancel your membership at any time from your account page or by contacting members@thedispatch.com. Cancellation takes effect at the end of your current billing period. Offer terms and pricing are subject to change.

Who owns the Columbus Dispatch? ›

New Media, the holding company for GateHouse Media, bought The Columbus Dispatch for $47 million. February 2016: The Dispatch editorial operations move to a new Downtown location, 62 E. Broad St. A new sign is installed above the entrance to the building on Feb.

Is Columbus Dispatch part of USA Today? ›

Get in touch with us about stories happening in your community, questions or concerns, and how to purchase our content for personal or professional use. This site is part of the USA TODAY Network and is owned and operated by Gannett Co., Inc.

Who started the Columbus Dispatch? ›

The first full-page ad ever run in The Dispatch was for the Columbus Buggy Company. The newspaper changed hands many times in its early years, but in 1905, brothers Harry Preston Wolfe and Robert Frederick Wolfe bought what was then called The Columbus Evening Dispatch.

Where is Columbus Dispatch printed? ›

Columbus Dispatch moving print production to Indianapolis.

How much does it cost to subscribe to the Dispatch? ›

The Dispatch Full Digital Access Without Print

Unlimited full digital access without print, $8 per month.

How do I get a daily newspaper delivered? ›

If you wish to arrange home delivery of your favourite newspaper titles please contact your local retailer directly to confirm if they offer a home delivery service and they will then provide you with information on delivery times and costings if they provide this service.

How do I email the Columbus Dispatch? ›

To submit, send an email to letters@dispatch.com or fill out the form below.

Who is the editor of the Columbus Dispatch? ›

Michael Shearer is the new executive editor of The Columbus Dispatch and Dispatch.com. He can be reached atmshearer@dispatch.com or 614-245-0358.

What is Columbus known for? ›

Explorer Christopher Columbus (1451–1506) is known for his 1492 'discovery' of the 'new world' of the Americas on board his ship Santa Maria. In actual fact, Columbus did not discover North America.

Where is Columbus based? ›

Columbus is an American city—the state capital of and largest city in the state of Ohio, USA. It is the 14th largest city in the United States, with a population of 879,170 (2017 estimate).

How do I put a vacation stop on my Globe and Mail? ›

Information
  1. Log in at tgam.ca/mysubscription.
  2. Click the "Subscriptions" tab.
  3. Under Manage Subscriptions click “Delivery Suspensions (Vacation stops)”.
  4. Using the calendar enter the first day you wish to stop delivery under “Suspend delivery from”.
Oct 5, 2022

How many people subscribe to the Dispatch? ›

As of September 2020, The Dispatch had nearly 100,000 subscribers, with almost 18,000 of them paying for the full service. The company pulled in nearly $2 million in revenue during its first year, most of which was from Substack subscriptions. The Dispatch was Substack's first media company.

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